Expert.ai announces the launch of “EidenAI Suite”, a suite of complete, ready-to-use and tailor-made solutions for vertical markets, which puts the customer at the center by offering cutting-edge technology to maximize value and results.
The launch of EidenAI Suite is accompanied by the introduction of a new organizational structure, marking a decisive step in the Group’s growth and development strategy.
Dario Pardi, Chairman and CEO of expert.ai, said: “Today we are excited to introduce the EidenAI Suite, a key milestone in the evolution and transformation journey we embarked on a year ago to strengthen the strategic positioning of expert.ai. We have designed our solutions tailored to meet the specific challenges and opportunities of each vertical sector, with a single goal: to put the customer at the center. We believe that our vertical solutions can support companies in addressing the complexities of the market, helping them maximize success and satisfaction.
And to support our growth objectives – continues Pardi – we have launched a new organizational structure by strengthening the sales team, entrusting the responsibility of strategic market areas to highly experienced managerial profiles, and enhancing internal talents who are an integral part of a path aimed at consolidating the expert.ai brand and expanding the business.”
EidenAI Suite
EidenAI Suite integrates the most advanced technologies – from neuro-symbolic AI to Large Language Models, from GenAI to Agentic AI – in a modular and flexible suite, developed to generate an immediate impact on business processes.
The main goal is to enable organizations to go beyond data, transforming human potential into a strategic asset, creating an ecosystem in which AI and people collaborate synergistically to generate real value. A new standard to address even the most complex challenges in AI adoption paths, leveraging a deep knowledge of industrial processes and solid technological expertise to transform every initiative into a concrete competitive advantage.
Designed to adapt flexibly to specific needs, EidenAI Suite provides packaged and vertical solutions. Major vertical sectors include:
- Banking and Financial Services – management of regulatory compliance, monitoring of risks and financial crimes associated with customers, streamlining operations, assistance to internal staff and improving interaction with customers;
- Pharmaceutical – monitoring of resources related to clinical studies, strengthening of research and development activities, greater effectiveness in the quality of care and support for the analysis and prevention of operational risks;
- Industrial, with a focus on manufacturing – management of third-party and ESG compliance, support for technical assistance activities, greater efficiency in the production sector and in customer assistance;
- Insurance – automation of core processes to increase the capacity of work teams, improve risk analysis, accelerate coverage determination and perform faster preliminary analyses in claims management;
- Public Administration – innovation at the heart of operational activities but also of the user/citizen experience with efficient, transparent and scalable digital services;
- Publishing and Media – optimizing content creation and enrichment processes by improving workflows and manual activities.
EidenAI Suite is available in SaaS mode on public and private clouds or in License mode on premise, offering maximum flexibility and rapid integration with existing application architectures, to optimize the return on investment. Thanks to its modular architecture, companies can quickly start pilot projects and expand solutions in a scalable way, ensuring smooth and effective AI adoption.
Eidènai, in Ancient Greek, means to know, to understand, to comprehend. In our vision, AI not only solves problems but transforms data into accessible knowledge. Starting from a deep understanding of your market sector, EidenAI Suite helps create an ecosystem where innovation and awareness intertwine, where skills, technologies, and people collaborate synergistically to generate real value.
New organizational structure
With a new organizational structure, expert.ai strengthens collaboration both internally and with partners, expanding the coverage of the markets in which it already operates and accelerating the response to emerging challenges and new customer needs. Process optimization will allow for more timely action, ensuring fluid coordination of resources, more effective strategic alignment and an even more significant impact in key sectors.
To consolidate the business in the reference sectors and to support commercial expansion, the Company has appointed two new Senior VP Sales in North America and Northern Europe reporting directly to the Chief Revenue Officer Umberto Pardi. The new head of the Southern Europe area has also already been identified, whose announcement will take place shortly.
Sales leadership in North America will be led by Jeff Sondak, a seasoned sales executive with over 25 years of experience, specializing in technology-driven solutions. Throughout his career, Jeff has worked with both direct customers and strategic partners, collaborating with leading Fortune 500 companies across the insurance, banking, and healthcare sectors. Before joining expert.ai, Jeff served as the Head of Sales at Roots Automation, a provider of automation solutions for the insurance industry. In this role, he supported customers in leveraging robotic process automation (RPA) and advanced artificial intelligence platforms—such as machine learning and cognitive AI—to optimize operations, reduce costs, and scale their processes effectively.
Andrea Ricotti, former VP Channel Development EMEA, has been entrusted with the sales leadership for Northern Europe, confirming the indirect channel as a fundamental lever for the development of expert.ai’s business in foreign markets.
New structure and suite of solutions for vertical markets support the main strategic lines aimed to optimize processes and improve the Group’s agility, essential elements for seizing market opportunities in a constantly and rapidly evolving global scenario of enterprise AI.
